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Medical Laboratory Quality Management Programs

  • ISO 15189:2022 Awareness Course
  • ISO 15189:2022 Internal Audit Course
  • Method Validation, Measurement Uncertainty & Metrological
  • Statistics for Medical Laboratory Scientists course
ISO 15189:2022 Awareness Course
Overview

To assure the quality of test results, a medical laboratory needs to implement a sound quality management system. ISO 15189-2022 describes the quality management system (QMS) for medical laboratories. Implementing effective, QMS not only guarantees patient safety but also ensures needthe s of various users of laboratory services are met.

Of particular interest to organizations considering embarking on their accreditation journey, this course will equip the participants with deeper understanding of ISO 15189:2022 relating to the competence and quality of Medical Laboratories.

Why ISO 15189-2022 Awareness course

Participants will gain a practical understanding of the standard, including how this relates to their roles in a laboratory setting.

  • Knowledge of QMS, document and record control with information management;
  • Establishing structural, organizational and personnel requirements including roles and responsibilities management;
  • Understanding of management of nonconformities, evaluation, and preventive/corrective activities to ensure the effectiveness of the QMS
  • Practical skills on actions to address risks, opportunities and improvement
  • Knowledge of maintenance of laboratory environment, equipment and, reagents;
  • Knowledge of the key processes including pre-examination, examination, and post-examination processes

Learning outcomes of this course

By the end of this course, participants will:

  • Understand how ISO 15189 standard is used as a framework for business processes, management systems and conformance to quality requirements
  • Understand the purpose, as well as the benefits of a quality management system
  • Have insight into the key areas of management systems and how they impact patient safety
  • Understand how to introduce quality culture in their organizations
Who May Attend

This course is designed for any individuals responsible for, and involved in, the quality and/or technical support activities relating to biological sample examination and result generation activities within their organization. This could include:

  • Laboratory technical staff;
  • Laboratory non-technical including administrators, biomedical engineers, and support staffs;
  • Laboratory managers;
  • Users of laboratory services (clinicians and other clinical personnel);
  • Researchers;
  • Laboratory auditors/assessors.
Key topics
  • Organization & Management Structure
  • Impartiality & Confidentiality
  • Management Requirements
  • Technical requirements
ISO 15189:2022 Internal Audit Course
Overview

ISO 15189 2022 requires laboratories to conduct a self-evaluation of their activities.This forms the basis of internal Quality Audits. The audits are required to ensure that laboratory activities; conform to the requirements of the Quality Management System (QMS), are conducted in a manner that meets the needs of users, are implemented, effective, and maintained. This course equips the participants with practical skills and knowledge on audit techniques to identify gaps in the QMS and initiate continuous improvement cycle

Why ISO 15189 Internal Audit
  • pre-examination, examination, and post-examination processes
Learning outcomes of this course

By the end of this course, participants will:

  • Learn how to use audits to measure the effectiveness of the QMS
  • Apply their knowledge and understanding of auditing principles to a wide variety of situations to allow the design, planning, justification, and delivery of internal audits
  • Learn how to use internal audit outcomes to create public trust in the laboratory's reputation
  • Understand how risk & opportunity inform internal audits and non- conformities
  • Categorize non-conformity cause, impact, and action to address underlying issues
  • Undertake a structured preparation for the internal audit process, including feedback to relevant stakeholders
  • Learn how to use the internal audit to gain the agreement audits employee commitment
Who May attend
  • Personnel specifically designated as auditors
  • Laboratory management staff
  • Laboratory technical staff
  • Those who maintain and support the quality management systems of the services delivered
  • Those who manage, coordinate, and/or deliver internal audits within the organizations
Key topics
  • Principles of auditing
  • Internal Audit program
  • Audit planning, execution and follow-up
  • Auditors attributes
  • Audit methods/techniques
  • Raising audit findings
  • Evaluation of audit program
Method Validation, Measurement Uncertainty & Metrological
Overview

Method validation is a prerequisite for all methods/equipment involved in processing patient results. This is to guarantee the validity of test results in a medical laboratory. As a rule, the method/equipment developer conducts validation. However, laboratories are required to conduct independent verification of, and validate methods to confirm that the method/equipment can produce the intended results.

Measurement uncertainty on the other hand represents the doubt associated with test results due analytical and non-analytic factors that affects measurements in the laboratory. As rule, laboratory measurements provide a best estimate of a quantity of interest (such as Blood glucose test value or therapeutic drug measurements). Because these are estimates, there is always some uncertainty about how closely they represent the true value of the quantity. This forms the basis the for estimation of Measurement Uncertainty (MU). It is essential to account for measurement uncertainty to enable healthcare givers to determine the clinical significance of a test result value given the analytical factors that may have an influence on it.

Metrological traceability is used as the basis the for comparability of test results across different, methods/equipment and locations.

Why conduct Method validation/verification and estimate measurement uncertainty
  • Guarantees validity of test results
  • A prerequisite for ISO 15189 accreditation
  • Confirms that intended test results (by method developer) can be obtained by the lab
  • Verification is necessary for equipment that has been subjected to reports, service and transportation to confirm acceptable functionality
  • Helps clinicians make informed decisions on the clinical significance of test results
  • Metrological traceability and MU are essential in determining the acceptability of calibration results for laboratory equipment
  • MU is important in assessing the quality of results the lower the MU the better the results
  • MU is essential in determining the performance of a method/equipment or even a laboratory compared to others
  • It is an important aspect of Metrological traceability
Learning outcomes of this course

By the end of this course, participants will:

  • Understand the importance of method validation/verification
  • Understand the application of metrological traceability in laboratory medicine
  • Identify sources of MU
  • Recognize how and when to report and use MU
  • Be able to explain all of this to users of laboratory services and colleagues how to apply MV/MU
Who May attend

This course is designed for any individual requiring an understanding of the importance of measurement uncertainty, the principles involved and how to develop simple uncertainty calculation models

  • Laboratory and quality managers
  • Technical staffs
  • Users of laboratory services (clinicians and other clinical personnel)
  • Researchers and scientists
  • Principle investigators
Key topics

Terms and definition associated with MV/MU

  • Basic statistics
  • Precision
  • Accuracy
  • Linearity
  • Biological reference intervals
  • Diagnostic sensitivity and specificity
  • Describing what Measurement Uncertainty is
  • Metrological traceability
  • Types of Measurement Uncertainty
  • Sources of uncertainty
  • The principles for estimation of measurement uncertainty
Statistics for Medical Laboratory Scientists course
Overview

This course – delivered over one- day in the classroom or two days online – is designed to help delegates to understand some of the most important statistical concepts used by medical laboratory scientists, calculate the most common statistics, apply significance testing, and use linear regression in calibration.

Learning outcomes of this course

Participants participating in this course will gain knowledge and confidence in calculating and interpreting statistics and gain access to experts in the field in order to get straightforward answers to complex questions.

Key topics
  • Introduction to Statistics
  • Significance Testing T-Tests and the F-Test
  • Analysis of Variance (ANOVA)
  • Linear Regression
  • Control Charts
Who may attend?

Anyone seeking to develop their understanding of statistics for Analytical Scientists in a medical laboratory setting. This might include:

  • Quality Managers and those aspiring to be quality managers
  • Laboratory Managers and those who are aspiring to be laboratory managers.
  • Lectures Yes
  • Quizzes Yes
  • Students 100
  • Assessments Yes
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